At Richmond Wellbeing, we care about you, your family and your needs.

Unfortunately, at times we are unable to provide the support you need – especially in an emergency situation. As we are not a crisis accommodation service we can not provide immediate residential support. Our residential services are entered on an application basis via referral, together with an eligibility screening. If you would like more information on the services we provide, please contact and we will attempt to assist you with your needs.
For emergency accommodation and or emergency situations, the following organisations may be able to help you.

Mental Health Crisis

1. Beyond Blue 1300 224 636

Beyond Blue is the national initiative to raise awareness of anxiety and depression, providing resources for recovery management and resilience.

2. Suicide and Crisis Support 1300 659 467

If you are in an emergency, or at immediate risk of harm to yourself or others, please contact emergency services on 000.

3. Lifeline 13 11 14

4. Women’s Domestic Violence Helpline 9228 118 or 1800 007 339

The Women’s Domestic Violence Helpline is a state wide 24 hour service. This service provides support and counselling for women experiencing family and domestic violence. The service can refer women to safe accommodation if required. A telephone based interpreting service is available if required.

5. Mental Health Emergency Response Line 1300 555 788 (Perth Metro)

(afterhours support service) 1800 676 822 (Peel region)

This service can arrange help including temporary accommodation, protection for children, financial aid, counselling and support services.
Please note you may also seek assistance from your local Centrelink Office.
If is it a medical related episode, please contact your closest Public Hospital Emergency Department.

Accommodation Services

1. EntryPoint 6496 0001 or 1800 124 684

A provider offering a free assessment and referral service assisting people who are homeless or at risk of becoming homeless in the Perth metropolitan area. Also available online at for further information

2. Homeless Advisory Committee 1800 065 892

This service seeks to assist homeless people and those at risk of becoming homeless with crisis accommodation services.

3. RuralLink 1800 552 002

Support for those living outside the Perth Metropolitan Area

4. Ngatti House 9335 3142

Accommodation for those with a mental health condition who are either homeless or at risk of being homeless aged between 17 – 22 years of age. Accommodation may be for 12 months.
Address: 5 – 9 Alma Street, Fremantle WA 6160

Public Hospital Emergency Services

1. Armadale Health Service 11 9391 2000

3056 Albany Highway

2. Bentley Hospital 9416 3666

Mental Health Triage
Mills Street,

3. Graylands Hospital Campus 9347 6600

Brockway Road,

4. Joondalup Health Campus 9400 9400

(formerly Wanneroo Hospital)
Corner of Grand Boulevard and Shenton Avenue

5. Osborne Park Hospital 9346 800

Osborne Place

6. Royal Perth Hospital 9224 2244

Wellington Street

7. St John of God Midland Public Hospital 9462 4000

(formerly Swan District Hospital)
1 Clayton Street

We hope this information provides you with some assistance.

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