Richmond Wellbeing Coronavirus (COVID-19) Update – 25 March 2020

Please find information on the measures Richmond Wellbeing is taking to ensure the safety and wellbeing of our residents, consumers and workforce.

Richmond Wellbeing has set the highest standard of precaution for the safety and wellbeing of all service users, their significant others and our workforce. Our response team are actively working to achieve this in accordance with advice from the Government of Western Australia Department of Health, and we will continue to provide updated advice to our service users.

For Richmond Wellbeing clients, we are adapting our services as new updates come to hand, so we can continue to provide the best service possible.

For the safety of our clients and staff, please do not attend a Richmond Wellbeing service or site without first making phone contact:

Perth Metropolitan

  • Support worker appointments: 08 9350 8824
  • Bassendean:  08 9279 2536
  • Kelmscott: 08 9390 2185
  • Ngulla Mia (East Perth): 08 9325 1440
  • PaRK Services (Mandurah): 08 9527 2511
  • Recovery House: 08 9350 8847
  • Subiaco: 08 9380 4402
  • Queens Park: 08 9451 5362
  • Cannington Head Office* (closed): 08 9350 8800
  • NDIS Armadale* (closed): 0436 643 914
  • NDIS Midland* (closed): 08 6278 2900

South West and Great Southern

  • PaRK Services (Mandurah): 08 9527 2511
  • Bunbury 08 9722 5900
  • Step Up Step Down Bunbury 08 9726 0748
  • Busselton 08 9781 1200
  • Albany Fellowship House 08 9842 9221

*Please note Richmond Wellbeing’s Cannington Head Office, Armadale (NDIS) and Midland (NDIS) offices are now closed until further notice.

Should a confirmed case of Coronavirus (COVID-19) be identified, we have a comprehensive plan in place to respond and protect people living, working and visiting our services. However, we all need to play a part to ensure safety at our sites.

Please let us know immediately if:

  • You or your family have recently travelled overseas
  • You or your family are experiencing any flu-like symptoms, or
  • You have been in contact with anyone who is confirmed to have Coronavirus (COVID-19).

All Richmond Wellbeing sites are enacting the highest emphasis on hygiene particularly in relation to washing hands and coughing/sneezing into a tissue or covering coughs/sneezes with elbows – and strictly adhering to social distancing.

Click here for the latest Australian Government Department of Health updates.


A reminder that Richmond Wellbeing is not a mental health emergency crisis support provider.

If you need urgent assistance, please contact 000
or one of the following services:

  • Mental Health Crisis
  • Beyond Blue: 1300 224 636
  • Suicide and Crisis Support: 1300 659 467
  • Lifeline: 13 11 14
  • Women’s Domestic Violence Helpline: 9228 1188 or 1800 007 339
  • Mental Health Emergency Response Line: 1300 555 788 (Perth Metro)
    or 1800 676 822 (Peel region)
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