Richmond Wellbeing Coronavirus (COVID-19) Response

Site Entry Procedure Changes

In accordance with the Health Department advice and to meet our safety obligations, Richmond Wellbeing has been required to change the Residential and Office entry procedures, to prevent the transmission of COVID-19.

The following changes come into effect from 1 December 2021.

All visitors:

  • Are required to show evidence (digital or paper based) of their COVID-19 full vaccination as a condition of entry
  • Vaccinated visitors will be added to a register as approved for site entry
  • Are required to use the contact registry or SAFEWA app on building entry
  • Comply with hand hygiene, cough etiquette and social distancing of 1.5m from residents and staff at-all-times
  • Sign in and out
  • Keep visits as short as possible with a maximum of two hours
  • Are not to visit during mealtimes
  • Are encouraged to have an up-to-date influenza vaccination
  • Will have their temperature tested with a scanning thermometer (in the event of an Outbreak)

Residents will be requested to meet any non-vaccinated visitors outside of the building and will be advised to wear a face mask (or other PPE as per Health advice at the time) and wash or sanitise hands on building re-entry.

Thank you for your support and cooperation in maintaining the health of all our residents and staff.

Support worker appointments 08 9350 8824
Bassendean 08 9279 2536
Kelmscott 08 9390 2185
Ngulla Mia (East Perth) 08 9325 1440
PaRK Services (Mandurah) 08 9527 2511
Recovery House 08 9350 8847
Subiaco 08 9380 4402
Queens Park 08 9451 5362
NDIS Armadale 0436 643 914
NDIS Midland 08 6278 2900
Bunbury 08 9722 5900
Step Up Step Down Bunbury 08 9726 0748
Busselton 08 9781 1200
Albany Fellowship House 08 9842 9221
Cannington Head Office 08 9350 8800

Should a confirmed case of Coronavirus (COVID-19) be identified, Richmond Wellbeing has a comprehensive plan in place to respond and protect people living, working and visiting our services.

All Richmond Wellbeing sites are enacting the highest emphasis on hygiene particularly in relation to washing hands and coughing/sneezing etiquette and strictly adhering to mandated social distancing.

Click here for the latest Australian Government Department of Health updates  or call the COVID-19 Hotline on 1800 020 080.

Please be aware that Richmond Wellbeing is not a mental health emergency crisis support provider. If you need urgent assistance, please contact 000 or one of the following services:

Mental Health Crisis

Beyond Blue 1300 224 636
Suicide and Crisis Support 1300 659 467
Lifeline 13 11 14
Women’s Domestic Violence Helpline 9228 1188 or 1800 007 339
Mental Health Emergency Response Line 1300 555 788 (Perth metro) or 1800 676 822 (Peel region)

We know that being in a lockdown can be challenging for your mental health and wellbeing. The Mental Health Commission has some great tips to help you get through at

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