National Disability Insurance Scheme Services

Your Plan, Your Support, Your Way

The National Disability Insurance Scheme (NDIS) provides funding for people living with disability to access services and support based on personal choice and individual needs. As an NDIS registered provider, Richmond Wellbeing provides services to adults to improve their mental health and wellbeing. offer control, opportunity and choice in how your services are delivered and accessed.

This means Richmond Wellbeing’s NDIS services are tailored to connect you with your individual NDIS plan. Our services will enable you to participate in a life with purpose. Whether it is providing support to access your local health and wellbeing services, linking you with employment and volunteer opportunities, supporting you to develop personal life skills or engage in community activities, Richmond Wellbeing’s NDIS services support you every step of the way.

Share your story with us and let us support you in your NDIS journey.

We provide NDIS services across the Perth metro area and South-West regions of Western Australia. These are delivered by highly skilled and trained staff, with qualifications in Occupational Therapy, Social Work, Psychology and Community Services. We strive to provide inclusive services. We have been working with Elders Uncle Albert and Aunty Irene McNamara for nearly a decade to improve how we work for Aboriginal and Torres Strait Islander people including growing our Aboriginal workforce. Richmond Wellbeing is also Rainbow Tick accredited and have staff from a range of culturally and linguistically diverse backgrounds.

Our Capacity Building service can support you with:

Occupational Therapy services are available at home, work or in the community either face-to-face or via Telehealth. Services include Functional Capacity Assessments and support to:

  • Develop a daily routine and structure
  • Undertake self-care tasks (showering, brushing teeth, and wearing clean clothes)
  • Develop social skills
  • Use public transport
  • Budget and manage money
  • Manage emotions and feelings
  • Increase capacity including independent living skills at home and in the community
  • Improve community engagement and participation.

Our Positive Behaviour Support Practitioner offers Behaviour Support for NDIS participants with psychosocial disabilities and intellectual disabilities. Through this service comprehensive behaviour support plans are developed, which contain strategies responsive to each person’s needs. Behaviour Support is a service that offers an evidence-based approach to improve the quality of life.

Behavioural support services include:

  • Functional Behavioural Assessments
  • Specialist behaviour support interventions and recommendations
  • Development and assessment of Behaviour Support Plans
  • Creating shared understandings of a person’s needs,
  • providing training and support to others implementing the strategies created through a Behaviour Support Plan
  • Working with people to reduce harmful behaviour and eliminate restrictive practice
Level 2: Support Coordination

Support Coordinators help people understand and use their plan to pursue their goals.

This level of support service is adaptable and versatile based on individual needs and geared to help build capacity, confidence and skills to manage and direct your own services.

Level 3: Specialist Support Coordination

Specialist Support Coordinators offer a higher level of support coordination which may include managing complex challenges in health, education or housing.

An important outcome of Specialist Support Coordination is that barriers affecting someone’s capacity and ability to implement their plan are reduced.

Psychosocial Recovery Coaches support people with a psychosocial disability, helping them to identify their goals, look for opportunities and support them to make their own choices to live the life they want. It is a strengths-based approach underpinned by strong and respectful relationships.

Richmond Wellbeing offers Indigenous Psychosocial Recovery Coaching services.

Additionally, the Core Support team provides:

Scheduled support that assists people with everyday activities as well as to access and participate in the community. This may include support to appointments, engagement in recreational activities and individual skills development that will help people pursue the goals within their plan.

We also provide Support Independent Living:

Supported Independent Living (SIL) is a new model of supported accommodation funded by the NDIS.

It provides in-home support, up to 24 hours a day, 7 days a week to help individuals experiencing mental health challenges to live with independence, in shared living arrangements in most instances. In certain situations of high support needs, SIL is also available for individual living arrangements.

For more information, visit our Supported Independent Living page.

Am I eligible for the NDIS?

To find out contact us on 1800 RICHMOND (1800 742 466). We can help you check if you are eligible and work with you to develop your support plan. You can also find more eligibility information on the NDIS website.

How do I access NDIS support through Richmond Wellbeing?

Richmond Wellbeing provide NDIS support services for adults living with psychosocial disability. If you have confirmed your NDIS eligibility, or have an NDIS Plan,  call us on 1800 RICHMOND (1800 742 466). Our team will work with you to develop a personalised support plan based on your goals.

If you are deaf or have a hearing or speech impairment, please contact us through the National Relay Service.

Feedback and Complaints

Your views are important to us and we encourage you to send us your feedback to help improve our NDIS services. If you have feedback or a complaint, please complete our online Feedback form here or download the form and email it to feedbackandcomplaints@rw.org.au.

If you are deaf or have a hearing or speech impairment, please contact us through the National Relay Service.

For more details on our Feedback process visit our Feedback page.

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“My support has helped me cope and face dilemmas from my past. I have help to deal with everyday circumstances and to overcome mental health issues such as panic attacks and agoraphobia. Richmond has helped me to learn that I am a valued person and I have a lot to contribute to the world.”

–  Sharon, NDIS participant

Referral forms and rates

To refer yourself or someone else to our NDIS service, and to see our current NDIS rates please use the following forms. 

Richmond Wellbeing NDIS Rates

Download the PDF referral form

Want to know more?

If you would like to know more about the NDIS, eligibility, or are ready to get started with Richmond Wellbeing, please contact us on 1800 RICHMOND (1800 742 466) or use the following form:

Contact Us 

If you are deaf or have a hearing or speech impairment, please contact us through the National Relay Service.

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