National Disability Insurance Scheme Services
Your Plan, Your Support, Your Way
The National Disability Insurance Scheme (NDIS) provides funding for people living with disability to access services and support based on personal choice and individual needs. As an NDIS registered provider, Richmond Wellbeing provides services to improve their mental health and wellbeing and offers control, opportunity and choice in how your services are delivered and accessed.
Richmond Wellbeing’s NDIS services are tailored to connect you with your individual NDIS plan. Our services will enable you to participate in a life with purpose. Whether it is providing support to access your local health and wellbeing services, supporting you to develop personal life skills or engaging in community activities, Richmond Wellbeing’s NDIS services support you every step of the way.
Share your story with us and let us support you in your NDIS journey.
We provide NDIS services across the Perth metro area. These are delivered by highly skilled and trained staff, with qualifications in Occupational Therapy, Social Work, Psychology and Community Services. We strive to provide inclusive services. We have been working with Elders Uncle Albert and Aunty Irene McNamara for a decade and Uncle Peter Wilkes and Aunty Sandra Wilkes for 5 years to improve how we work for Aboriginal and Torres Strait Islander people including growing our Aboriginal workforce. Richmond Wellbeing is also Rainbow Tick accredited and have staff from a range of culturally and linguistically diverse backgrounds.
Our CAPACITY BUILDING SERVICE can support you with:
Level 2: Support Coordination
Support Coordinators help people understand and use their plan build and maintain a resilient network of formal and informal supports and pursue their goals.
This level of support service is adaptable and versatile based on individual needs and geared to help build capacity, confidence and skills to manage and direct your own services.
Level 3: Specialist Support Coordination
Specialist Support Coordination is delivered by an appropriately qualified and experienced practitioner to meet the individual needs of the participant’s circumstances such as a Psychologist, Occupational Therapist, Social Worker, or Mental Health Nurse. Specialist Support Coordinators offer a higher level of support coordination which may include managing complex challenges in health, education or housing or high/level risks in a NDIS participants situation.
An important outcome of Specialist Support Coordination is that barriers affecting someone’s capacity and ability to implement their plan are reduced.
Psychosocial Recovery Coaches provide a type of Support Coordination for NDIS participants with a psychosocial disability, helping them to identify their goals, look for opportunities and support them to make their own choices to live the life they want. It is a strengths-based approach underpinned by strong and respectful relationships.
This support is designed to be able to maintain engagement through periods of increased support needs due to the episodic nature of mental health. Recovery coaches work collaboratively with participants, families, carers and other services to identify, plan, design and coordinate NDIS supports.
Psychosocial Recovery Coaching with Richmond Wellbeing includes:
- Personalised Recovery Planning and NDIS Plan Implementation to actively pursue and achieve your goals.
- A focus on building your skills so you can be more independent and resilient.
- Weekly, fortnightly, or monthly appointments to develop the working relationship depending on your preference and funding availability.
- Non-face-to-face options including phone calls, video calls and emails.
For more information, please refer to our NDIS Richmond Wellbeing Support Coordination and Psychosocial Recovery Coaching Factsheet
NDIS COMMUNITY SUPPORT
At Richmond Wellbeing we are dedicated to providing exceptional NDIS support and care for individuals living with psychosocial disabilities. Our specialised service is designed to ensure that each participant receives the personalized support they need to achieve their goals and enhance their overall well-being.
Recovery Support Workers assist people with everyday activities as well as to access and participate in the community. This may include support to appointments, engagement in recreational activities and individual skills development.
To ensure the quality of the support we provide our service includes:
We understand that every recovery journey is unique. Our Personalised Recovery Planning ensures that supports are effective in achieving each participant’s individual goals. By working closely with our participants, we develop tailored recovery plans that address their specific needs and aspirations.
Ensuring the safety and well-being of our participants is our top priority. Our Crisis and Safeguard Planning enables participants to co-design how they would like to be supported in challenging situations. This includes identifying signs of a crisis, self-regulation strategies and promoting engagement with appropriate crisis services, offering peace of mind and a sense of security,
With a recruitment process that values lived or learned experience of mental distress and a comprehensive, mandatory training program; our team is uniquely equipped to provide empathetic and effective support.
We work to seamlessly integrate and enhance existing supports such as therapy or community mental health services. Our collaborative approach ensures that all aspects of a participant’s well-being are addressed, providing a holistic support system.
We also provide SUPPORTED INDEPENDENT LIVING:
Supported Independent Living (SIL) is a new model of supported accommodation funded by the NDIS.
It provides in-home support, up to 24 hours a day, 7 days a week to help individuals experiencing mental health challenges to live with independence, in shared living arrangements in most instances. In certain situations of high support needs, SIL is also available for individual living arrangements.
For more information, visit our Supported Independent Living page.
Am I eligible for the NDIS?
To find out contact us on 1800 RICHMOND (1800 742 466). We can help you check if you are eligible and work with you to develop your support plan. You can also find more eligibility information on the NDIS website.
How do I access NDIS support through Richmond Wellbeing?
Richmond Wellbeing provide NDIS support services for adults living with psychosocial disability. If you have confirmed your NDIS eligibility, or have an NDIS Plan, call us on 1800 RICHMOND (1800 742 466). Our team will work with you to develop a personalised support plan based on your goals.
If you are deaf or have a hearing or speech impairment, please contact us through the National Relay Service.
Feedback and Complaints
Your views are important to us and we encourage you to send us your feedback to help improve our NDIS services. If you have feedback or a complaint, please complete our online Feedback form here or download the form and email it to feedbackandcomplaints@rw.org.au.
If you are deaf or have a hearing or speech impairment, please contact us through the National Relay Service.
For more details on our Feedback process visit our Feedback page.
“My support has helped me cope and face dilemmas from my past. I have help to deal with everyday circumstances and to overcome mental health issues such as panic attacks and agoraphobia. Richmond has helped me to learn that I am a valued person and I have a lot to contribute to the world.”
– Sharon, NDIS participant
Referral forms and rates
To refer yourself or someone else to our NDIS service, and to see our current NDIS rates please use the following forms.
Want to know more?
If you would like to know more about the NDIS, eligibility, or are ready to get started with Richmond Wellbeing, please contact us on 1800 RICHMOND (1800 742 466) or use the following form:
If you are deaf or have a hearing or speech impairment, please contact us through the National Relay Service.
