Bunbury Step Up/Step Down Service

Bunbury Step Up/Step Down (SUSD) Service, provides contemporary, therapeutic mental health care through residential support, for up to 28 days.

A range of supports are provided through a multidisciplinary team to help people manage their mental health, avoid hospitalisation and live well in the community.

Step Up services provide additional support for a person to manage a decline in their mental health, this option can help people avoid going to hospital when they are becoming unwell.

Step Down services provide support for a person who is in hospital and no longer requires that level of care but could benefit from some additional support to help them return home, feeling confident about managing their mental health.

Residents are provided a dedicated key worker who partner with them to develop their personal recovery plan.

Groups, Peer and individualised support are designed to build new skills and confidence, help individuals identify goals and plan for going home as well as provide referrals to ongoing support in the community.

Activities and groups provide opportunities to connect, create, share and learn. Residents can explore healthy cooking, learn mindfulness techniques, enjoy the dedicated art space and sensory room and join the exercise group.

SUSD Bunbury is operated by Richmind WA in partnership with Cyrenian House and is staffed by dedicated mental health professionals 24 hrs a day, 7 days a week.

We are referral based – your GP or mental health case manager can provide more information and a pathway to the service.   

• Aged between 18-64 years.
• Have a primary diagnosis of mental illness.
• Reside in the South West region with a confirmed address and accommodation to exit to.
• Must be referred by a psychiatrist, mental health professional or GP.
• Require a current mental health care plan, risk assessment and medication profile.
• Does not require acute inpatient admission and treatment.
• Primary presenting problem is not alcohol or drug misuse and associated withdrawal.

Service entry requests for individuals 16-17 years of age, or older than 64 years will be considered on an individual basis and may require Mental Health Commission approval. Guardian consent, as well as additional assessment may be required to ensure adequate safeguarding and suitability in a residential setting.

Residents are asked to make a $100 weekly contribution to the cost of meals. If you’re experiencing financial difficulties please contact us to discuss your situation.

To apply for this service, we require the below referral form to be downloaded, filled out and submitted to our Intake team.

If you have further questions or require support in the application process, please contact Richmind WA’s Intake team via email susd.intake@rw.org.au or call us on 9726 0748 (available 9am to 4pm Monday to Friday) to speak with a team member. Our team will then send you the relevant form and other information to help you through this referral process.

Please ensure all Eligibility and Service Entry Criteria are met when submitting your referral.

Richmind WA takes your privacy very seriously. Any personal information collected will be protected by Richmind WA policies and procedures. In the referral process, this will include your social, medical and psychological information.